Description
Grandstream UCM6304A Dubai
The Grandstream UCM6304A Dubai is a powerful IP PBX system designed for medium to large-sized businesses. It is an all-in-one communication and collaboration platform that integrates voice, video, data, and mobility features. The Grandstream UCM6304A Dubai is an upgraded version of the popular Grandstream UCM6304A Dubai, offering more advanced features and scalability to meet the growing needs of businesses.
One of the key features of the Grandstream UCM6304A Dubai is its ability to support up to 1000 users. It is an ideal solution for medium to large-sized businesses that require a reliable and scalable communication platform. The Grandstream UCM6304A Dubai offers advanced features such as call recording, call center support, and integration with popular CRM platforms, making it a versatile and comprehensive communication tool.
The Grandstream UCM6304A Dubai offers a robust call recording feature that allows businesses to record calls for quality assurance, training, or compliance purposes. It supports both automatic and on-demand call recording and offers flexible recording options, including recording all calls or only specific calls.
The Grandstream UCM6304A Dubai also offers a comprehensive call center solution that includes advanced features such as call queues, call routing, and real-time monitoring. It supports a range of call center management tools such as call monitoring, call barging, and call whispering, making it easy for managers to monitor and coach their agents.
The Grandstream UCM6304A Dubai integrates with popular CRM platforms such as Salesforce, Microsoft Dynamics, and SugarCRM, allowing businesses to streamline their communication and improve their customer experience. It also offers mobile integration, allowing employees to stay connected and productive while on the go.
In conclusion, the Grandstream UCM6304A Dubai is a powerful and scalable IP PBX system that offers medium to large-sized businesses an all-in-one communication and collaboration solution. Its advanced features, easy setup, and management tools make it an excellent choice for businesses looking to improve their communication and collaboration capabilities.
Grandstream UCM6304A Specifications
| Network Interfaces | Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+ |
| NAT Router | Yes (supports router mode and switch mode) |
| Peripheral Ports | 2*USB 3.0, 1*SD card interface |
| LED Indicators | None |
| LCD Display | 320×240 color LCD with touch screen for Shortcut Keys and Scroll Bar |
| Reset Switch | Yes, long press for factory reset and short press for reboot |
| Voice-over-Packet Capabilities | LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss |
| Voice and Fax Codecs | Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38 |
| QoS | Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS |
| API | Full API available for third-party platform and application integration |
| Telephony Operating System | Based on Asterisk version 16 |
| DTMF Methods | In-band audio, RFC4733, and SIP INFO |
| Provisioning Protocol &
Plug-and-Play |
Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk |
| Network Protocols | TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP,HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN® |
| Disconnect Methods | Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect |
| Media Encryption | SRTP, TLS, HTTPS, SSH, 802.1X |
| Universal Power Supply | 1x DC 12V Power Jack Input: 100~240VAC, 50/60Hz;Output: DC 12V, 2A |
| Dimensions | 270mm(L) x 175mm(W) x 36mm(H) |
| Weight | Unit Weight: 775g; Package Weight: 1621g |
| Temperature & Humidity | Operating: 32 – 113ºF / 0 ~ 45ºC, Humidity 10 – 90% (non-condensing)
Storage: 14 – 140ºF / -10 ~ 60ºC, Humidity 10 – 90% (non-condensing) |
| Mounting | Wall mount & Desktop |
|
Multi-Language Support |
-Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish
-Customizable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands -Customizable language pack to support any other languages |
| Caller ID | Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT |
| Polarity Reversal/Wink | Yes, with enable/disable option upon call establishment and termination |
| Call Center | Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/ workload, in-queue announcement |
| Customizable Auto Attendant | Up to 5 layers of IVR (Interactive Voice Response) in multiple languages |
| Maximum Call Capacity | Users: 1000
Concurrent calls (G.711): 150 Max concurrent SRTP calls (G.711): 120 |
| Maximum Attendees of Conference Bridges | 7 meeting rooms and up to 120 parties |
|
Wave App |
Free; Available for desktop (Windows 10+, Mac OS 10+), web (Firefox and Chrome Browsers) and mobile (Android & iOS), allows users to join UCM-hosted meetings, communicate with other users/solutions and make/receive calls using SIP accounts registered to a UCM6300 Audio series IP PBX |
|
Call Features |
Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice meeting, eventlist, feature codes, busy camp-on/ call completion, voice control |
| Firmware Upgrade | Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, It provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products |
|
Internet Protocol Standards |
RFC 3261, RFC 3262, RFC 3263, RFC 3264, RFC 3515, RFC 3311, RFC 4028. RFC 2976, RFC 3842, RFC 3892, RFC 3428, RFC 4733, RFC 4566, RFC 2617, RFC 3856, RFC 3711, RFC 5245, RFC 5389, RFC 5766, RFC 6347, RFC 6455, RFC 8860, RFC 4734, RFC 3665, RFC 3323, RFC 3550 |
